Shipping Policy

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

UK Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We use Evri as our shipping partner and offer the following shipment options:

Delays to deliveries can occasionally occur. We are unable to guarantee Evri's recommended times and cannot be held responsible if orders take longer than the days stated. 

Shipment Confirmation & Order Tracking

One your order has been shipped, you will receive a Confirmation of Shipment email which will contain your tracking number.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.

Contact Information

We are available five days per week for any customer service queries. Our customer service hours are Monday to Friday, from 9am to 5pm.

Please use one of the following methods to get in touch with us: 

• Telephone – For any questions about our products or your order, call us on 07721 007 422
• Email - Email us at: info@vitasure.co.uk
• Write to Us - 2 Willow Place, Rosier Commercial Centre, Coneyhurst Road, Billingshurst, West Sussex, RH14 9DE

Vitasure Ltd is registered in England & Wales, Company Number: 13861244. Registered office: The Old Casino, 28 Fourth Avenue, Hove, England, BN3 2PJ. Registered VAT number 248023422.